What happens if the internet doesn’t seem to be working, but you haven’t been explicitly told that a DNS error is happening? There are a few ways to make sure that you’re dealing with a DNS error and not something else. First, as your Domain Name Server is used to translate your words into the correct IP address for the website or web service, you can try skipping the DNS function to see if the web page loads.
Simply type the IP address in numbers directly into your web browser. If you don’t know the IP address, test it with Amazon’s, which is 54.239.28.85. If the page loads – you have a DNS error. You can also complete what’s known as a ping test to find the IP address you need.
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Just type cmd into the Windows Start menu search bar, and then click Open Command Prompt. Working out if your DNS error is to do with your Internet Service Provider (ISP) Now type ping, and the website name you’re looking for, for example “ping ” and the IP address will be shown below. In some cases, a DNS error is the fault of the ISP, (Internet Service Provider), and you can spend hours trying to solve it locally only to realize it’s not within your control! You can simply call your ISP and find out if they are having any issues, or if you know the IP addresses of the servers themselves – use the ping test above to check if they respond. If they don’t respond, you can remove them from the list of DNS and try connecting again.
It could also be that the problem is to do with the website itself, so make sure that you attempt browsing to a new location, or check out tools such as DownForEveryoneOrJustMe which can help to put your mind at rest. Ok – you’re sure you have a DNS error, and you want it sorted already! First, run the troubleshooting wizard and see if there is a networking problem or if restarting your modem or router could fix the problem. You’d be surprised how often this works! You can also take a quick look at all of your cables and connections, ensuring that hardware is plugged in properly and hasn’t been knocked or meddled with, and that the WiFi and router are both on.
Another quick fix could be to look at your power settings, as energy-saving might be the reason why your connections are behaving strangely.
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